Shipping policy

Shipping Policy

Last Updated: March 20th 2025

Thank you for shopping at UltraHydrated. We are committed to delivering your orders quickly and efficiently. Please review our shipping policy below to understand our process.

Order Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is received.
  • You will receive an email confirmation once your order has been shipped.

Shipping Rates & Delivery Estimates

  • We offer standard and expedited shipping options at checkout.
  • Estimated delivery times vary based on the shipping method selected and your location:
    • Standard Shipping: 5-10 business days
    • Expedited Shipping: 2-5 business days
    • International Shipping: 7-20 business days (varies by country)
  • Shipping rates are calculated at checkout based on weight, destination, and shipping method.

Shipping Carriers We partner with trusted carriers, including USPS, UPS, FedEx, and DHL, to ensure timely and safe delivery.

International Shipping

  • We currently ship to select international destinations.
  • Customers are responsible for any customs duties, taxes, or import fees that may apply.
  • Delivery times may be extended due to customs processing.

Order Tracking

  • A tracking number will be provided via email once your order is shipped.
  • You can track your package using the link provided in your shipping confirmation email.

Address Accuracy & Delivery Issues

  • Please ensure your shipping address is correct before placing an order.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If a package is returned due to an incorrect address, additional shipping fees may apply for re-shipment.

Lost or Stolen Packages

  • UltraHydrated is not responsible for lost or stolen packages marked as "delivered" by the carrier.
  • If you believe your package is lost, please contact the shipping carrier directly.
  • If your package has not arrived within the expected timeframe, contact us at [Insert Contact Email] for assistance.

Delayed or Damaged Shipments

  • While we strive for timely deliveries, delays due to weather, carrier issues, or customs are beyond our control.
  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage for resolution.

Changes & Cancellations

  • Orders can be modified or canceled within 24 hours of purchase. After processing begins, changes may not be possible.

For any questions or concerns regarding our shipping policy, please contact us at Info@ultrahydrated.com.

Thank you for choosing UltraHydrated!